Raj Cloud Technologies

Salesforce Admin & Development Training

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Unlock the full potential of the Salesforce ecosystem with our Salesforce Admin+Developer Platform certification training. This dual-track program is designed to equip you with the core administrative skills and foundational programming knowledge needed to build, customize, and automate Salesforce applications. Whether you’re a fresh graduate, a working professional transitioning into tech, or someone looking to boost their career in the CRM space, this course offers a structured, hands-on learning path aligned with Salesforce certification objectives.

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Salesforce Admin & Development Training

Technologies Taught

Course Unique Features

Certifications

Certification includes:

Course Curriculum

Salesforce Admin Certification Training Curriculum

Introduction to Salesforce and Cloud Computing

Basics of IT and Cloud Computing

  • Traditional IT Models and Drawbacks
  • Introduction to Cloud Computing
  • Types of Cloud Services (SaaS, PaaS, IaaS)

Salesforce Overview

  • What is CRM? Types of CRMs
  • Introduction to Salesforce CRM
  • Salesforce Products, Editions, and Licenses
  • Why Salesforce is Popular

Salesforce Ecosystem

  • Multitenant Architecture
  • MVC Pattern in Salesforce
  • Types of Environments and Sandboxes
  • Salesforce Releases and Updates

Data Modeling and App Building

Understanding Salesforce Data Model

  • Standard vs. Custom Objects
  • Fields and Field Types
  • Data Relationships: Lookup, Master-Detail, Many-to-Many
  • Schema Builder

Advanced Data Modeling

  • Roll-Up Summary Fields
  • Validation Rules
  • Formula and Cross-Object Formula Fields
  • Record Types and Page Layouts

Building Applications

  • Creating Apps, Tabs, and Objects
  • Global Picklist Value Sets
  • Compact Layouts and Mini-Page Layouts
  • Record Type Management

Automating Business Processes – Part 1

  • Introduction to Declarative Tools
  • Workflow Rules
  • Approval Processes

Automating Business Processes – Part 2

  • Introduction to Flows
  • Screen Flows
  • Record-Triggered Flows
  • Scheduled Flows
  • Best Practices in Automation

Automating Business Processes – Part 3

  • Lead Assignment Rule
  • Case Assignment Rule
  • Lead Auto response Rules
  • Case Auto response Rules
  • Web to lead form
  • web to case HTML Generator
  • Email-to-Case

UI Customization

  • List Views and Search Layouts
  • Actions: Global and Object-Specific
  • Lightning App Builder: Creating and Managing Apps

Security and Data Management

Org-Level Security

  • User and Organization Setup
  • Password Policies and Login Access
  • My Domain and Session Settings

Record-Level Security

  • Organization-Wide Defaults (OWD)
  • Role Hierarchy
  • Sharing Rules and Manual Sharing

Field-Level Security and Profiles

  • Profiles and Permission Sets
  • Field-Level Security

Data Management Tools

  • Data Import Wizard
  • Data Loader
  • Difference Between Import Wizard and Data Loader

Best Practices for Data Management

  • Data Backups
  • Data Cleansing Tools
  • Mass Transfer and Mass Deletion

Reports and Dashboards

Reporting Basics

  • Standard vs. Custom Report Types
  • Filters, Formulas, and Bucket Fields
  • Exporting and Subscribing to Reports

Dashboard Basics

  • Dynamic Dashboards
  • Creating Charts and Conditional Formatting
  • Managing Dashboard Folders

Advanced CRM Features

Sales Cloud Overview

  • Lead Management: Web-to-Lead, Lead Conversion
  • Account and Contact Management
  • Opportunity and Product Management

Service Cloud Overview

  • Case Management: Web-to-Case, Email-to-Case
  • Case Queues and Teams
  • Escalation and Assignment Rules

Experience Cloud Basics

  • Overview of Communities
  • Creating and Managing Communities
  • Branding and Exposing Salesforce Objects

Advanced Process Automation

  • Queue Management
  • Advanced Approval Processes
  • Combining Flows and Other Automation Tools

Capstone Project and Review

Capstone Project Introduction

  • Business case distribution
  • Project planning and milestones

Capstone Project Execution

  • Work on building the end-to-end solution

Capstone Presentation and Review

  • Present the solution
  • Feedback and next steps

Salesforce Development Certification Training Curriculum

Introduction to Salesforce Platform

Understanding the Salesforce Platform Architecture

  • Multitenancy, Metadata, and API-first Development

Introduction to Salesforce Development

  • Role and Responsibilities of a Salesforce Developer
  • Key Tools Overview: Developer Console, Visual Studio Code, Salesforce CLI
  • Setting up Salesforce CLI and VS Code with Salesforce Extensions
  • Using the Developer Console for Debugging
  • Introduction to Git for Version Control

Salesforce Data Model Basics

  • Objects and Fields
  • Relationships: Lookup, Master-Detail, and Junction Objects

Apex Programming

Apex Programming Basics

  • What is Apex? Overview of Use Cases
  • Apex Syntax and Structure
  • Apex Data Types and Variables
  • Operators and Control Flow Statements

Introduction to SOQL

  • What is SOQL? Syntax and Best Practices
  • SELECT Statements: Filtering and Sorting
  • Relationship Queries: Parent-to-Child and Child-to-Parent
  • Using SOQL in Developer Console

Introduction to SOSL

  • What is SOSL? Use Cases and Syntax
  • SOSL vs SOQL: Differences and Applications
  • Performing Text Searches Across Objects
  • Practical Exercises in SOSL

DML Operations in Apex

  • Insert, Update, Delete, and Upsert Operations
  • Error Handling and Transaction Control with Try-Catch Blocks
  • Working with Database Class Methods

Apex Triggers

  • Overview of Trigger Events: Before and After
  • Writing Simple Triggers
  • Trigger Context Variables
  • Best Practices for Trigger Development

Apex Classes and Methods

  • What are Apex Classes? Overview and Syntax
  • Structure of a Class: Properties, Methods, and Constructors
  • Writing and Using Apex Methods
  • Public vs Private Methods
  • Static vs Instance Methods
  • Return Types and Parameters
  • Invoking Apex Classes in Triggers and Visualforce Pages
  • Best Practices for Structuring and Naming Classes

Advanced Apex Programming

Collections in Apex

  • Overview of Lists, Sets, and Maps
  • Working with Nested Collections
  • Practical Use Cases for Collections in Triggers and Classes

Bulk Processing and Governor Limits

  • Bulkify Your Apex Code: Ensuring Scalability
  • Understanding and Adhering to Salesforce Governor Limits
  • Using SOQL for Loops Effectively

Asynchronous Apex

  • Future Methods: Asynchronous Execution Basics
  • Batch Apex: Processing Large Data Sets
  • Scheduled Apex Jobs

Testing Apex Code

  • Writing Effective Test Classes
  • Code Coverage Requirements for Deployment
  • Using Mock Data for Test Classes

Apex Development Best Practices

  • Trigger Frameworks for Scalable Development
  • Design Patterns in Salesforce Development

Visualforce Fundamentals

Introduction to Visualforce

  • What is Visualforce?
  • MVC Architecture in Salesforce.
  • Anatomy of a Visualforce Page.
  • Basic Visualforce Tags: <apex:page>, <apex:form>, <apex:outputText>, etc.
  • Adding CSS and JavaScript to Visualforce Pages.

Controllers in Visualforce

  • Standard Controllers: Using Salesforce’s built-in logic.
  • Custom Controllers: Writing your own Apex Classes for Visualforce Pages.
  • Adding Parameters to Visualforce Pages.
  • Binding Visualforce Pages to Controllers.
  • Best Practices for Controllers.

Advanced Visualforce Concepts

  • Using <apex:repeat> and <apex:dataTable> for Data Rendering.
  • Visualforce and Record Relationships: Parent-Child and Related Records.
  • Visualforce Dynamic Components: <apex:actionFunction>,
    <apex:commandButton>.
  • Using JavaScript Remoting with Visualforce.

Visualforce and Lightning Transition

  • Comparing Visualforce and Lightning Web Components (LWC).
  • Using Visualforce Pages in Lightning Experience.
  • Migrating Visualforce to LWC.
  • Best Practices for Combining LWC and Visualforce.

Apex Integration

Overview

  • Integration Patterns
  • APIs in Salesforce
  • Authentication
  • Tools & Features, Best Practices

Upon completing this training

What you’ll learn Upon completing this training

Course Instructed By:

Mr.Deepak Kumar Patro

A seasoned professional with 16+ Yrs of rich experience in a variety of L&D initiatives. Good at design & delivery of L&D Interventions, and training on Platform Administration & Development, LWC, Commerce, Sales, Service, Marketing, Data Cloud modules. Proficient in MERN Full Stack Development. Approved trainer by Raj Cloud Technologies.

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Salesforce Admin & Development Training

₹20,000 - ₹35,000

Salesforce Admin

Salesforce Development

Salesforce Admin + Development

USD ($)

INR (₹)

Admin Training

Salesforce Admin Certificate Program

Access all live session recordings, course materials, and practice groups.

Timing: 7:30 PM to 9:00PM, IST
(Mon-Fri) 90 Minutes / Session

₹20,000

₹25,000

Partial payment option is available, Contact us to know more.

Development Training

Salesforce Development Certificate Program

Access all live session recordings, course materials, and practice groups.

Timing: 7:30 PM to 9:00PM, IST
(Mon-Fri) 90 Minutes / Session

₹20,000

₹25,000

Partial payment option is available, Contact us to know more.

Admin + Development

Salesforce Certificate Program

Access all live session recordings, course materials, and practice groups.

Timing: 7:30 PM to 9:00PM, IST
(Mon-Fri) 90 Minutes / Session

₹35,000

₹50,000

Partial payment option is available, Contact us to know more.

Admin Training

Salesforce Admin Certificate Program

Access all live session recordings, course materials, and practice groups.

Timing: 10:00 AM to 12:30 PM, EST
(Mon-Fri) 90 Minutes / Session

$245

$295

Partial payment option is available, Contact us to know more.

Development Training

Salesforce Development Certificate Program

Access all live session recordings, course materials, and practice groups.

Timing: 10:00 AM to 12:30 PM, EST
(Mon-Fri) 90 Minutes / Session

$245

$295

Partial payment option is available, Contact us to know more.

Admin + Development

Salesforce Certificate Program

Access all live session recordings, course materials, and practice groups.

Timing: 10:00 AM to 12:30 PM, EST
(Mon-Fri) 90 Minutes / Session

$415

$590

Partial payment option is available, Contact us to know more.

What our students say?

Meghana R
Meghana R
@meghana-r
Read More
I just want to share my experience about Natraj sir training, it is one of the best training I had ever on informatica. I learned lots of real time concepts from Raj sir training and also they are very useful in my job. The training is based on Realtime scenarios so that you will get familiar with the concepts of informatica and Oracle and Unix. Thank you Raj sir for giving us such a nice training and so much of confidence...
Akash Dhus
Akash Dhus
Read More
It's a fantastic course for a beginner also. I could feel the effort that was put into to make sure people understood. Thank you Raj, when I become one the greatest, I will remember this beginning. A wonderful experience . The lecturers are great with a very nice way on interacting and lots of useful material. Thank you for all your cooperation. Hope to see more of you in future. Thank you once again.
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